(252) 540-1367 3006 E. 10th Street, Greenville, NC
Mon–Fri: 9AM–6PM  |  Sat: 10AM–2PM  |  Sun: Closed
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Privacy Policy

Your trust matters to us.

Effective Date: January 15, 2025

At The Gold Store, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, communicate with us, or sell items in-store.

1. Information We Collect

  • Personal Information: Name, phone number, email, and address when you contact us or request a quote.
  • Transaction Data: Items presented for evaluation (gold, silver, coins, gemstones), test results, offer amounts, acceptance/decline.
  • ID Verification: Government ID details as required by law.
  • Technical Data: IP address, device/browser, pages viewed, approximate location (cookies/analytics).
  • Communications: Calls, emails, and form submissions.

2. How We Use Your Information

  • Provide quotes, answer inquiries, and complete purchases.
  • Comply with legal and regulatory requirements for precious-metals dealers.
  • Improve our website and customer service.
  • Prevent fraud and protect security.

3. Legal Basis

We rely on compliance with applicable laws, legitimate interests (security and service improvement), and consent where required (cookies/marketing).

4. Sharing & Disclosure

We do not sell or rent personal information. We may share data with service providers (under confidentiality), regulators/law enforcement when required, or professional advisors.

5. Data Security

We implement reasonable technical and organizational safeguards. However, no method of transmission or storage is 100% secure.

6. Data Retention

We retain records as required by law and for legitimate business needs.

7. Cookies & Analytics

We may use cookies/analytics to improve functionality and performance. You can disable cookies in your browser settings.

8. Your Rights

9. Children

Our services are intended for adults (18+).

10. International Visitors

Data is processed in the United States.

11. Changes

We may update this Policy from time to time. Updates will be reflected by a revised effective date.

12. Contact

The Gold Store, 3006 E. 10th Street, Greenville, NC 27858
Email: TheGoldStoreofGreenville@gmail.com
Phone: (252) 540-1367